Mr. Le Thang Loi – IT & CRM Expert

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Mr. Le Thang Loi was formally trained in Computer Engineer from the University of Transport in Ho Chi Minh City.  Loi’s experience in the Automotive industry including 5 years at Mercedes-Benz Vietnam as one of the key personnel in the implementation for Autoline DMS.

Loi has conducted ERP training for all Mercedes-Benz dealers from Sales Department to Aftersales and CRM. His knowledge and experience working with Customer Data Management combined with his deep  understanding of the business processes in the automotive industry.

Loi is an excellent communicator with strong problem solving skills.  Before Mercedes, Loi was a business analyst at FPT where he served clients such as Unilever and Vinamilk.

Areas of Expertise:

  • DMS/CRM Implementation
  • System Analysis & Design
  • Database Management Systems (SQL, MySQL, Oracle)
  • Project Management